We are a successful automotive group seeking a support person for our BDC Service Team who will drive results, provide extraordinary customer care while handling outbound and inbound phone calls.  The ideal candidate will be empathetic and truly care about customers, participate in continued training and coaching, and strive to be a committed team player.

Essential Duties and Responsibilities

·       Handle outbound and inbound calls in a prompt, polite, professional manner, addressing inquiries or scheduling appointments or transferring to the appropriate person.

·       Confirm next-day appointments.

·       Follow all BDC department and company policies and procedures.

·       Provide exceptional customer service by treating guests with courtesy, respect, and thinking outside the box to serve their needs.

Requirements

·       Must meet drug-free workplace requirements and pass a background check.

·       Excellent oral and written communication skills.

·       Strong computer skills, with the ability to manage multiple applications at once.

·       Strong organizational and multi-tasking skills.

·       Maintain a professional demeanor and appearance at all times.

·       Ability to learn and operate within various computer programs.

·       Ability to work a flexible schedule.

Compensation/Dealership Information

·       $14.00/hour + a monthly bonus, full-Time and part-time positions available

·       Company service hours are Monday through Friday 7:30-6 and Saturday 7:30-3

·       We alternate Saturdays so you are not required to work each one.

The ideal Valet/Technologist is tech savvy and can teach our customers how to comfortably understand and use features of their new vehicles. He/she will also assist with our Service Drive, be responsible for greeting clients upon their arrival for service and assist in the Service department. (Valet).

This personable and outgoing individual will interact with the customer and adeptly field questions and provide demonstrations of various systems in their new car from Audi of Naples. The opportunity requires staying current with the latest technologies that are featured in our vehicles, as well as the patience and skill to clearly communicate these features to our clients in a friendly and professional way.

Full-time and part-time positions are available, and we offer full benefits for full-time employees, a flexible schedule and training in a fun, upbeat environment.

To learn more and apply for this opportunity, please click the link below and one of our team members will be in contact!